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CrashPlan hangs during registration.

Q: CrashPlan hangs during installation/registration. What should I do?

Answer

We have seen a few instances where CrashPlan hangs during registration when an old version of CrashPlan is used during installation/registration.

To resolve this, you'll need to reinstall CrashPlan using the latest version from the IS&T Software Grid

Note: If CrashPlan still hangs during registration, you may need to do a complete uninstall of CrashPlan
(Contact the Service Desk if you need help with the complete uninstall.)

After you have done a complete uninstall of CrashPlan, reinstall it using the latest version.

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Documentation and information provided by the MIT Community


Last Modified:

January 29, 2017

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