Citrix Workspace client troubleshooting

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Citrix client troubleshooting

• Many problems with Citrix can be resolved by updating to the latest version of Citrix Workspace. You can get the latest version for all OSes here: https://www.citrix.com/downloads/workspace-app/
• If the latest version is still producing errors, try removing and re-adding the account in Workspace:
  • In the main Citrix Workspace window, click on your username in the top-right corner
  • Select "Accounts" (on Windows) or "Preferences" (on Mac)
  • Select the account and click the "Remove" or "-" button.
  • Click the "Add" or "+" button
  • When prompted for a server address, enter "citrixapps.mit.edu"
  • Authenticate with your kerb when prompted
• If Citrix Workspace is still not working, try using the web version at https://citrixapps.mit.edu

See Also

• Citrix Landing Page

Have Questions or Still Need Help?

• Contact the IS&T Service Desk