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WebEx - Network Based Recordings and SSO

While attempting to download and convert .ARF recordings the user might be prompted prompted for Webex account information.

MIT site URL is "mit.webex.com"

From the article https://cisco-support.webex.com/articles/en_US/Troubleshooting/WBX56022

Sites with Single Sign On (SSO) enabled:

You can enter your site URL and any text into the Account Name and Password text boxes. A new window will be opened to allow SSO authentication. Once authenticated, the plug-in will be downloaded.

Related

Downloading a network based recording https://cisco-support.webex.com/articles/en_US/Usability_FAQs/WBX28926

Converting a network based recoding https://cisco-support.webex.com/articles/en_US/Usability_FAQs/WBX54330

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

October 14, 2016

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