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Unable to Print to PDF or Print Event Details

Problem

Nothing happens when click options to Print to PDF or Print digital event details in Atlas.

Answer

If the user is able to print other PDF items such as paystubs and other digital events details, then it may be that in the events text fields, there is a special character or something the PDF generator is not handling properly.

The workaround for this issue is the following:

  1. Copy and paste event details into a Word document and then print it.
  2. Print the entire event details page in Atlas.

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

November 17, 2014

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