Access Keys:
Skip to content (Access Key - 0)

I am unable to install Sophos on my Windows 10 machine

Starting July of 2021, IS&T has migrated to a new version of Sophos called Sophos Central. MIT users have until the summer of 2022 before the old version will stop receiving updates. This page references the legacy version of Sophos. You can see documentation for the new Sophos Central here and download the newest version of Sophos here.
  • Computers with Windows Defender enabled may detect the Sophos installer download as malware

Context

  • Windows 10 computers are unable to install Sophos Antivirus Software

Answer

  • Disable Defenders Realtime Scanning by :
    Select the Start button, then select Settings > Update & Security.
    Select Windows Defender, then turn Real-time protection on or off.

Then try the download of Sophos again.

See Also

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

June 16, 2021

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
Labels:
sophos sophos Delete
windows windows Delete
defender defender Delete
malware malware Delete
c-sophos c-sophos Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
Feedback
This product/service is:
Easy to use
Average
Difficult to use

This article is:
Helpful
Inaccurate
Obsolete
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki