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Set up MIT Exchange on your iOS device

  1. On the iOS device, go to Settings.
  2. Go to Mail, Contacts, Calendars.
  3. On top Add Account screen, Select Microsoft Exchange.
  4. On the Exchange screen, enter in the following information:
    • Email: (your MIT username)@exchange.mit.edu
    • Password: your Kerberos password
    • Description: MIT Exchange (or similar)
      If the next screen displays prompts for "Server" and "Domain", the information entered was incorrect. If you've verified the password you entered is correct, try changing the email to (your MIT username)@mit.edu

      Press Next when finished.

      Note: If a "Cannot Verify Server Identity" message appears, tap Continue.
      Note: If an "Unable to Verify Certificate" message appears, tap Accept. This is a standard certificate verification response.

  5. The following screen should appear with Mail, Contacts, Calendars, Reminders, Notes set to ON. Select Save to continue.
    Result: Your MIT Exchange mail is now configured and your account information should now download to your device.
    Important: You may be asked if you would like to Keep or Delete the local contacts, calendar, and notes on your device. This will be the case if you've synced contacts, calendar, and notes from your computer via iTunes (or another service like Gmail or iCloud).
    Choose Keep to keep the contacts, calendars, and notes on your device.
    Choosing Delete will delete any current contacts, calendar and notes on your phone and replace with your MIT Exchange contacts, calendar and notes.

  6. If you want to edit your Signature for outgoing email on your mobile device, from the Home screen select Settings > Mail, Contacts, and Calendars (repeat steps 1 & 2 of these instructions) and then scroll to Signature.
  7. tap the bottom white section to edit your signature. Selecting All Accounts means the signature will be used for all the accounts on your mobile device. Per Account will allow you to specify a signature for each account.
If you need to see emails beyond the 30 day limitation, using Exchange via IMAP is a viable solution.

Testing Your MIT Exchange Synchronization

After configuring and checking the settings on your iOS device, IS&T recommends testing the Mail, Contacts, and Calendar features using the following steps. If your testing fails, please contact IS&T Computing Help.

Test Email

  1. On the iOS device, open Mail.
  2. Send a new message to yourself.
  3. Confirm that the message was received in the Inbox of your Exchange account and in Mail on your iOS Device.

Test Calendar

  1. On the iOS device, open Calendar.
    Note: When opening the Calendar on an iOS Device, there may be a delay of several seconds in synchronizing with the Exchange server.
  2. On your computer, open your Exchange Calendar.
  3. Compare events between the two calendars and confirm the entries are correct.
  4. Create a test event on the iOS device. Confirm that the event synchronizes to the server.
  5. Create a test event on your Exchange calendar. Confirm that the event synchronizes to the device.

Test Contacts

  1. On the iOS device, open Contacts.
  2. On your computer, open your Exchange contacts.
  3. Confirm the contact information on both devices is correct. (If you have numerous contacts, do a random sample instead of checking every single contact.)
  4. Create a contact on your iOS Device. Confirm the contact synchronizes to the server.

Prerequisites

  • Exchange Account
    You must have an account on the MIT Exchange server. To request an Exchange account, send an email to helpdesk@mit.edu. If you are currently using MIT's IMAP email service, your email will need to be migrated to the Exchange server prior to moving forward with this setup.
  • iOS Software Version
    IS&T recommend running the latest iOS version available for your iOS device. You can determine the version of your iOS device by navigating to Settings > General > About and looking at the number listed next to "Version". To update your iOS device to the latest iOS, go to Settings > General > Software Update. If no newer versions of iOS are available, the message will be "Your software is up to date".

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

December 28, 2016

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