Access Keys:
Skip to content (Access Key - 0)

Sapgui login error - Server not found in Kerberos database

On this page:

Error message

Trying to sign into SAPgui, but get error window:

Sapgui 710
-------------------------------------------
GSS-API(maj): Unspecified GSS failure. Minor code may provide additional details
GSS-API(min): Server not found in Kerberos database
target="p:sap/elm.mit.edu@ATHENA.MIT.EDU"

Error in SNC

Do you want to see the detailed error description?

[Yes] [No]
-------------------------------------------

Solution 1

Set ATHENA.MIT.EDU as the default realm for Kerberos tickets

This error message often indicates that your Kerberos tickets are for a realm other than ATHENA.MIT.EDU. In some areas of MIT, such as CSAIL or the Media lab, Kerberos tickets may be configured with a default realm of CSAIL.MIT.EDU or MEDIA.MIT.EDU. This will prevent access to SAP, and cause the above error.

Follow the steps on this page to set the correct default realm.

Solution 2

For win.mit.edu machines, ensure that you are logged in to ATHENA.MIT.EDU domain

Athena domain login

  • On login, select ATHENA.MIT.EDU (Kerberos realm).
  • Consultants have seen the above error message result when users select the WIN option at login on a win.mit.edu machine.
  • If you are logging in to the local machine, make sure that you enter your MIT Kerberos account username (the part of your MIT email address before the @mit.edu), and that the default realm for the Kerberos tickets is ATHENA.MIT.EDU (see instructions above).

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

December 21, 2017

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
Labels:
c-sapgui_error_messages c-sapgui_error_messages Delete
gss-api gss-api Delete
snc snc Delete
unspecified unspecified Delete
gss gss Delete
error error Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
Feedback
This product/service is:
Easy to use
Average
Difficult to use

This article is:
Helpful
Inaccurate
Obsolete
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki