Safari prompts multiple times for my certificate
Question
Safari prompts me multiple times for my certificate, but never lets me access the certificate-protected page. This occurs on some MIT certificate-protected websites, but not others. How can I resolve this?
Answer
Some of MIT's certificate-protected sites require CertAid. If you already have CertAid installed, and are seeing multiple prompts for your certificate, try the following steps:
(note: before you begin, make sure that you don't have any expired or duplicate certificates in addition to your valid one.)
- Download the CertAid tool from:
http://web.mit.edu/swrt/certaid.html
but don't run it just yet.
- Quit Safari
- Go to Applications > Utilities > Keychain Access
- In the Category section, click on All Items.
- Select the column label "Kind" to sort the items by kind.
- Delete all identity preferences. (Alternate: delete all identity preferences for MIT sites.)
- Run the CertAid tool, choosing Update List to download a current list of websites to configure.
- Clear the cache in Safari (Safari >> Empty Cache)
- Close all Safari windows
- Relaunch Safari and try again to access the site.