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Resolve Certificates Issues to Access Atlas

The following error messages may indicate that there is no current MIT personal certificate, and/or the presence of an expired MIT personal certificate:

  • SSL Connection failed
  • Page cannot be displayed
  • The client and server don't support a common SSL protocol version or cipher suite. This is usually caused when the server needs SSLv3 support, which has been removed.

This message most often indicates a problem with your MIT Personal Certificate.

  • Test your certificate
  • Select your browser for detailed instructions to resolve certificate errors.
  • If your certificate test is successful, but you continue to receive the error, contact the IS&T Service Desk

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For IST and Central Administration

Communications templates: [hd:For Service Desk Consultants and Central Admin - Resolve Certificate Issues to Access Atlas]

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

February 12, 2017

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renewal renewal Delete
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