Office 365 - Email and Calendaring - FAQ

If you have just had your mailbox migrated to Office 365 Email and Calendaring, see the Post-Migration and Modern Authentication Office 365 Email and Calendaring Setup page for how to get up and running.

This article refers to the Office 365 Email and Calendaring. If you're looking for Exchange Email and Calendaring on the Exchange On Prem Server, see: MIT Email Setup Landing. If you're not sure which system you're using, see: How do I tell if my email and calendaring data is on the Exchange On Prem Server or using Office 365?

On this page:

Why are we moving to Office 365 Exchange Online?

Moving IS&T's exchange mailboxes is the first step in a roadmap to reduce both desktop and infrastructure cost, while maintaining the same or improved level of service, and still maintaining control over the MIT's resources allocated to Office 365.

What's my Quota on Office 365?

50 Gigabytes. This is for all your data stored in the cloud (files, notes, email, attachments, calendaring data, etc).

How do I check my quota usage?

See: Office 365 Email and Calendaring - What is my Quota and How do I Check it?

When is my DLC migrating?

Currently the beta is for IS&T staff only as we work out the process, develop support resources, and test Exchange in the Cloud in MIT's environment. More information will be available as we move to production.

Will I have to change email clients?

Not if you use a desktop or mobile application. You may have to update your email settings slightly to connect to the O365 server, but you will continue to be able to use the same email clients on your all your devices. They will work the same once you're configured.

Outlook on the Web, the web email client for O365, does have a significantly different interface than OWA did. You can find information on it here:

• Office 365 Email and Calendaring - Outlook on the Web Landing Page
• Office 365 - Email and Calendaring - How do I check or update my username?

What if I’m scheduled to migrate on a day I’m on vacation or out of the office?

You do not need to be present for migration. When you return, you will be on Office 365. Review the after migration portion of the Office 365 - Email and Calendaring - Migration Checklist for what to expect when you return.

Where did my calendar go in Outlook on the Web?

The blue icon at the top left-hand side of the screen is how you switch among apps in O365. Click on it, then the calendar icon. Instructions and more information on using Outlook on the Web can be found here:

• Office 365 Email and Calendaring - Outlook on the Web Landing Page

Are the Outlook apps secure? I thought I read something that said they weren't.

MIT needs productivity services that help users get more done from virtually anywhere while maintaining security in the face of ever-evolving threats. Office 365 supports both of these needs at once with a highly secure, cloud-based productivity platform. Information regarding Office 365 security, privacy, compliance, transparency, and service continuity can be found in the Office 365 Trust Center and the Service Trust Portal. The Office 365 platform incorporates security at every level, from application development to physical datacenters to end-user access. Today, fewer and fewer organizations have the ability to maintain an equivalent level of security on-premises at a reasonable cost.

Can I use the native Office 365 groups feature?

No. That functionality is not available to MIT users. If you need a group or mailing list, see Email Lists for options.

My email client (Evolution, Thunderbird, Pine, etc...) can't connect via Exchange's native protocol. What do I do?

You can connect using the IMAP protocol.

• Office 365 Email and Calendaring - Configure via IMAP Settings

  See Also

• Office 365 - Email and Calendaring Landing Page
• Office 365 - Email and Calendaring - Known Issues
• Office 365 - Email and Calendaring - Migration Checklist