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Nothing happens when I click on the Print or PDF button in the PDR tool

When you hit the Print or Create PDF icon at the top of the PDR form, it flashes “changes saved” and then open another browser window, from which you can print or create a PDF. There are two reasons why you might not see this new window.

  1. Sometimes, the new browser window can display behind the main browser window. Minimize the main browser window, and you should see the page to print.
    • If you are using Internet Explorer 11, prevent this in the future by enabling Compatibility mode for the successfactors.com domain.
      See [How to change your setting for Compatibility mode for Internet Explorer] for instructions.
  2. The other possible reason is that your browser’s pop-up blocker is blocking the new window from appearing. Disabling your browser’s pop blocker will resolve this. How can I turn off pop-up blocker?

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Performance and Development Review tool - Help Resources
[How to change your setting for Compatibility mode for Internet Explorer]
Nothing happens when I click on the Add Goal button in the PDR tool

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Last Modified:

April 21, 2015

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