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MITvoip Web Voice Mail Preferences

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Overview

Use the Voice Mail Preferences to do the following:

  • Add an alternate name to your number's listing in the voice mail dial-by-name directory
  • Set options for having MITvoip tell you the time, date, and sender information when you play your messages
  • Allow callers to press 1 during your voice mail greeting to be transferred to another number
  • Allow or disallow access to sub-mailboxes from the parent mailbox
  • Specify whether MITvoip plays your most recent or oldest messages first

For more information about voice mail, see [Basic Voice Mail Functions] and [Voice Mail on the Web].

To Start

  1. Log in to the MITvoip Web Interface.
  2. Click the Voice Mail Settings button.
    Result: The Voice Mail Settings window opens.
  3. Click the Preferences link.
    Result: The Preference window opens.

Dial-by-Name Preferences

Use the First/Last Name fields and the Alternate First/Last Name fields to indicate what searches should pull up your number in the dial-by-name feature.

You may use the Alternate Name fields to allow people to find your number under another name. For example, for a DLC's main phone number, you might enter the DLC's name. Or, you could use the Alternate Name fields to list the second part of a hyphenated name.

Note: These fields affect only the dial-by-name feature. They have no effect on your listing the MIT People Directory or the MITvoip Console Phone Book.

  1. Access Voice Mail Preferences.
  2. Edit your name in the First Name and Last Name fields. If you wish, enter another name in the Alternate names fields.
  3. Click the Save button at the bottom of the screen.

Envelope Information Preferences

Envelope information is the date and time a message was received and the caller ID information (if available). You can choose whether or not you hear this information automatically and customize the time format.

To Turn Automatic Envelope Information On/Off

You can also set this option via the telephone interface. Whether or not this option is turned on, you can always press 5 to hear the current message's envelope information.

  1. Access Voice Mail Preferences.
  2. Select or deselect the Present Envelope Information checkbox.
  3. Click the Save button at the bottom of the screen.

To Set Time Stamp Options

Note: These options affect only the time stamp information as presented in the envelope information. It does not affect how the time displays on your phone device or in the MITvoip Console.

  1. Access Voice Mail Preferences.
  2. Change either of the following settings:
    • Set your time zone by selecting an option from the Timezone pull-down list.
    • Set the time format (12 hour or 24 hour) by selecting or deselecting the 24 Hour Clock checkbox.
  3. Click the Save button at the bottom of the screen.

Set a Transfer Option

When the transfer option is configured, callers can press 1 to be transferred to another number that you specify. The transfer option is locked to the 1 key; you cannot change it to another key.

Note: If the transfer option is enabled, you cannot use sub-mailboxes.

  1. Access Voice Mail Preferences.
  2. Select the Subscriber Defined Transfer check box.
  3. Enter the number where you want calls transferred in the Subscriber's Transfer Number box.
  4. Click the Save button at the bottom of the screen.
  5. Record a new greeting so callers will know about the transfer option. (For example: "If this is an urgent matter, press 1 to speak to my assistant.")

Sub-Mailbox Access Preferences

When you create sub-mailboxes (either via the telephone interface or via the MITvoip Web Interface), by default you have full access to them through your own voice mail box.

However, you can also limit access to the sub-mailbox owner only.

  1. Access Voice Mail Preferences.
  2. Select or deselect the Master Access to Sub-Mailboxes checkbox.
  3. Click the Save button at the bottom of the screen.

Message Playback Order Preferences

These options change the order in which messages are played when you access your messages by telephone. You can also set this via the telephone interface.

  1. Access Voice Mail Preferences.
  2. On the Message Playback Order pull-down list, select either Oldest First or Most Recent First.
  3. Click the Save button at the bottom of the screen.

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

January 28, 2013

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