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MITvoip User Guide

This article pertains to the Sylantro/Unity telephone system. MIT is currently transitioning from the Sylantro/Unity telephone system to the BroadSoft system. To learn about the transition, determine which system you are on, or access additional resources for both systems, see the KB article Transition to MITvoip BroadSoft Cloud.

On this page:

Online User Guides and Demos

For detailed instructions about how to use MITvoip, consult the following:

MITvoip Telephone User Guide
All of the features of the MITvoip phone service, including phone functions and voice mail

MITvoip Web Interface User Guide
MITvoip's web-based features, including remote office, find-me/follow-me, and voice mail by email

Account and Device Management User Guide
Online tools to set administrative access permissions, update a phone's location, and configure the line key setup for telephones (for telephone administrators and advanced users)

Online Training Demos
Presents short guided tours of some of MITvoip's web-based features

Useful Links

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

May 29, 2019

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