Access Keys:
Skip to content (Access Key - 0)

MITvoip Telephone Placing Calls

On this page:


Placing calls with your MITvoip telephone is the same as with other phones. There are also some additional short cuts. You can also place calls with the Remote Office feature on the MITvoip Web Interface.

Dialing Instructions

Using your desk phone to place calls is very much the same as other office phones you have used. The basic dialing instructions are:

  • For calls on campus, dial the five-digit extension or the full ten-digit number.
  • For calls off campus within the US/North America, dial the ten-digit number.
  • For international calls, dial 011, the country code, and number.
You do not have to dial 9 before calling off campus.

Start a Call

There are several ways to place a call:

  • Dial first, then either pick up the handset or press the Dial soft key. While dialing, you can use the << soft key to delete errors. PREFERRED
  • Pick up the handset, dial a number, and press the Send soft key.
  • Press the NewCall soft key.
  • Press a line key that isn't in use.
  • Use the directory or speed dial.
  • Use the speakerphone.
  • Use the headset.


To adjust the volume of what you are hearing through the handset, speakerphone, or headset, press the -/+ keys located below the number keypad.

Note: If you reboot your phone, your volume settings will return to the default levels.

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

May 23, 2017

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
c-placing-calls c-placing-calls Delete
international international Delete
c-voip c-voip Delete
toll toll Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
This product/service is:
Easy to use
Difficult to use

This article is:
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki