Access Keys:
Skip to content (Access Key - 0)

MITvoip Account and Device Management

On this page:

Overview

Use the account and device management tools to:

  • configure accounts and devices
  • allow access to management tools
  • enable access to the user's web interface (Sylantro)

For assistance, contact Telephone Client Support at telephone-help@mit.edu or 3-HELP (617-253-4357).
For an introduction to some key concepts, read the Quick Tips below.

Account and Device Management Tools

Below is an explanation of the differences between an account management tool and a device management tool.

Account Management Tools

  • An account is represented by a Telephone Number.
  • To manage Accounts go to SIP Account Management, and click Administer.

Device Management Tools

  • A device is a telephone. A device can have more than one account (telephone number) associated with it.
  • To manage devices, go to SIP Device Management.

User Guides

Key Concepts

  • A device owner is able to change device settings (such as turn missed calls on/off, remove or add Telephone numbers, or change the settings for the Message Waiting Indicator light).
  • An account administrator is able to change account settings (such as user location, display name, and modify voicemail settings).
  • An account owner has the same priviledges as an account administrator, and can also access the user web interface.
  • Typically, a user is an account and device owner for his/her own phone(s) and account(s). Often, there are designated individuals within a Department, Lab, or Center who are also account administrators and device owners; this facilitates administration of the Institute's Telephony Service.
  • If you remove your own Kerberos ID from the list of owners or administrators, you will lose administrative access to that account or device.

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

January 27, 2013

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
Labels:
c-voip-acct-device c-voip-acct-device Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
Feedback
This product/service is:
Easy to use
Average
Difficult to use

This article is:
Helpful
Inaccurate
Obsolete
Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki