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Dropbox is a cloud-storage company founded by two MIT students. IS&T has licensed the Dropbox for Business service for the entire MIT community. Dropbox for Business provides the MIT community with large storage capacity and convenient access to data via Windows, MacOS, Linux and mobile native clients as well as via any web browser. With the Dropbox client, you can access your cloud data as though it was a folder on your local disk. Dropbox also lets you share portions of your cloud storage, with a number of different protection/authentication schemes. You can also provide both read and write access to other Dropbox users.

For general Dropbox support, please contact or your local IT support provider.

Warning/Important: As of August 29th, 2016, Dropbox will no longer support Windows XP desktop synching. You will still be able to access your files through the Dropbox website. If you would like to sync your files to the desktop, please upgrade to Windows 7 or higher.

How to Obtain

The process for MIT faculty, staff and students differs from the process for affiliates. Affiliates can be given access if a faculty or staff member requests it on their behalf. To create an affiliate account, send an email including the request and the affiliate's Kerberos username to

As of 1/24/2017 MIT will require ALL Affiliates that are requesting access, have their sponsor confirm that this is needed for them to complete their normal responsibilities.

IS&T will no longer create accounts for Affiliates ad-hoc. Those Affiliates who have accounts, will not need to worry about this, as this change is applied only moving forward. 

*If the user only needs access to see a shared file, then we will not approve an account for the Affiliate*

MIT faculty, staff and students can create MIT Dropbox accounts for themselves. To make your account:

  1. Go to
  2. Review the Usage Guidelines on the enrollment page (also available here).
  3. Acknowledge you've reviewed the guidelines by clicking the checkbox and click the Next button.
  4. Congratulations! Your account has been created! You should receive an invite to join MIT's Dropbox for Business delivered to your MIT email address.
  5. Open your MIT email inbox and open your invitation. Click the Join the MIT Team button to start the setup process.

Useful notes:

  • If you already have a Dropbox account associated with your MIT email address, the setup process will ask to link your existing personal account with another email address. No need to worry, your personal account will continue to use the same quota. Dropbox provides useful instructions on their website.
  • If you're new to Dropbox, you can find setup instructions here on their website.

Common Questions

Getting Started

New Features

  • Smart Sync Sierra Update Coming Soon (9/20/17)

In the upcoming MacOS 10.13 High Sierra release, Apple changed how system extensions, commonly known as drivers, are approved. Dropbox updates are required for SmartSync to work on macOS 10.13 High Sierra. These updates are currently in testing and will be released by Dropbox soon. No action is required at this time.

When Smart Sync is enabled for the first time on a macOS 10.13 device, you'll need to grant permission for a system extension to load. This allows Dropbox SmartSync to manage your files, and is safe to do. You may encounter the same dialog if you’re installing other software that uses a system extension, like a printer.

For more information about Dropbox’s system extension, our standards for your safety and security, and details on this update, see Smart Sync and system extensions.

3/29/17 Updates



Documentation for Developers

See Also

Additional escalation information for Help Staff can be found here: [hd:MIT Dropbox Recon].

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

April 27, 2018

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