Access Keys:
Skip to content (Access Key - 0)

Install and Run Cisco's AnyConnect client for VPN connectivity on Windows including Duo

On this page:


This guide will assist with the installation of the Cisco AnyConnect VPN client for Windows (Vista, 7, 8.1 and 10).


You need administrator level account access to install this software. When prompted with Windows UAC (User Access Control) you need to allow to install this software.

  1. Download the VPN installer from MIT's download page, Cisco AnyConnect VPN Client for Windows. Note: MIT certificates required.

  2. Find and double click the downloaded file named "anyconnect-win-4.5.XXXXXX.exe", where XXXXXX is the sub-version number of the installer.

  3. On the following screen titled "Welcome to the Cisco AnyConnect Secure Mobility Client Setup Wizard", click Next.
    Welcome Screen

  4. When presented with the software license agreement, click I accept on the slide-down menu and click Next.

    License Agreement

  5. Click Install when prompted (Note: the user must be an administrator of the machine to install).

    Ready to Install

    Note: You may be warned the program comes from an unknown publisher and asked to confirm that you want to allow it to make changes to your computer. Click Yes to continue.

  6. When installer begins installation you will see

    Status Bar

  7. Click Finish when prompted to complete installation.

    Setup Complete Screen


  8. Launch Cisco AnyConnect.
  9. Enter the address of the MIT Cisco VPN:
    • Duo (two-factor authentication) required users must use:
    • Non-Duo (single-factor authentication):
  10. Click Connect.
  11. When prompted, enter your MIT username and password.
  12. For Duo users, in the field labeled "Second Password" you can enter one of the following options:
    1. push - Duo will send a push notification to your registered cell phone with the Duo Security mobile app installed
    2. push2 - Duo will send a push notification to your _second registered device with the Duo Security mobile app installed_
    3. sms - Duo will send an SMS to your registered cell phone
    4. phone - Duo will call your registered cell phone
    5. phone2 - Duo will call your second registered cell phone
    6. The one time code generated by your hardware token or the Duo Security mobile app (the code changes ever 60 seconds)

      In this example, we've entered "push" in the "Second Password" field.
      Sometimes methods with lag time, like Call, will time out before allowing you to complete Duo Authentication. SMS and one time codes generated by your hardware token (yubikey) or the Duo Security mobile app are the fastest methods and can help you avoid time-out issues.
      'How to call different devices'
      If you have multiple devices that can use the same method, for instance two mobile phones or two phones that can receive phone calls, you can reference them by different numbers. For instance, to call the top device on your managed devices page (, you can use 'phone' (for the default) or 'phone1' to call the second phone, you can use 'phone2'.

  13. In this example, you will receive a push notification on your cell phone. Click Approve.
  14. Cisco AnyConnect should now present you with the MIT VPN banner and the VPN connection will complete.

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

January 04, 2018

Get Help

Request help
from the Help Desk
Report a security incident
to the Security Team
c-vpn c-vpn Delete
c-windows-10 c-windows-10 Delete
cisco cisco Delete
any any Delete
connect connect Delete
vpn vpn Delete
windows windows Delete
duo duo Delete
install install Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.
This product/service is:
Easy to use
Difficult to use

This article is:
  1. Mar 21, 2016

    This product utterly fails in its UI.

    Why?Why? Because it expects us to intuit that "Password" is not, in fact, the same as "Password:", and that the second "Password" is not my password, but rather the place I type in "SMS" so that login can fail and I can then get texted the magic code that I will put into "Password" (which is not the same as "Password") for the next time I try to login to VPN.

    I had hoped my employer had more respect for its employees than this. It appears I was wrong.

Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.13, the Enterprise Wiki