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Q: Dropbox user_on_another_team


You got an error message when trying to sign up for MIT Dropbox

You try to sign up for MIT Dropbox , and start at,
After clicking on the agree and next buttons, it leads to a page stating that

MIT Dropbox Enrollment

An error has occurred while setting up your Dropbox account



This usually means you already have a dropbox subscription using your MIT email address


  • Make sure your MIT address is not part of some else's Dropbox for Business team.
  • You will need to remove yourself from the other team, or change the email address of the account that is joined to the other team.
  • Once your MIT email address is no longer on another team, then you can use your MIT email address for MIT's Dropbox team.

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

February 11, 2015

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