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CrashPlan is asking me for a server address and registration key

MIT distributes a customized installer for CrashPlan which normally handles the details of connecting to MIT's server. However, there can be situations where the MIT customizations do not work:

  • This can happen if you are installing onto a computer that already had a prior installation of CrashPlan
  • This can happen if you run the installer straight from the zip file without extracting the files
  • This can happen if you use a generic un-customized installer.

Try our custom installers

Try to solve this using our customized installers from the IS&T Download page:

http://ist.mit.edu/software-hardware?type=All&platform=All&users=All&field_a_k_a_value=crashplan&recommended_only=All

Server address and registration key

If you still need to enter a server address and registration key:

  • Radio button: New Account
  • User Name: username (do not type in @mit.edu)
  • Password: standard Kerberos/email password
  • Registration key: available here (requires MIT certificate)
  • PROe Server address: cpmgmt.mit.edu:4282

IS&T Contributions

Documentation and information provided by IS&T staff members


Last Modified:

January 05, 2015

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