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CrashPlan for Mac OS X - Installation

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  • Accept the default choices all through the installer.
  • At first launch, use "New Account" and sign in with your MIT Kerberos username and password.

Step-by-step Instructions

  1. Get the CrashPlan Installer from the IS&T Software Grid. (Certificates required.)
    Result: The file containing the CrashPlan installer downloads as "CrashPlanPROe_Mac.dmg".

  2. Open the disk image file and find the installer named Install CrashPlanPROe.

  3. Double-click the Install CrashPlanPROe package to start the installation.
    Result: The installer starts, and shows a Welcome window.
  4. From the Welcome screen choose Continue.
    Result: You will see a license agreement.
  5. You will need to Continue and Agree to the license agreement.

    Result: You will be asked to select a destination and installation type.
  6. Click Install.
    Result: You are prompted to enter a Macintosh administrator username and password.
  7. Enter your Macintosh administrator username and password, and click Install Software.
    Result: CrashPlan will now install.

    Result: A confirmation screen tells you that the installation was successful.
    At the same time, the CrashPlan program will start.

  8. Click Close to exit the CrashPlan installer.
  9. The CrashPlan program will show a page that says Create your account.
    Note: Crashplan will immediately begin backing up your computer once you create your account and enter your login information.
    1. If this is your first time using CrashPlan for an MIT computer, choose New Account, and enter your Kerberos Username and Kerberos Password in the boxes, and click Create Account.
    2. If you have used CrashPlan on other MIT computers, choose Existing Account, and enter your Kerberos Username and Kerberos Password in the boxes, and click Sign In.

      Note: If you are asked for a server address or certificate, see
      Result: After setup checks your password, your computer is registered for backup, and CrashPlan begins to back up your computer. You are done.

  • If you have many large files, first time backup may take a few days.
  • Because CrashPlan is always working to keep your computer backed up, you may want to pause backups while you are away from campus to avoid using up your personal data limits or incurring any extra fees for overages. To pause CrashPlan's backups, simply click the pause button next to the status bar per the image above. Just be sure to turn it back on later!

More Information

For additional information about CrashPlan, you can visit

If you have questions, contact the IS&T Help Desk.

IS&T Contributions

Documentation and information provided by IS&T staff members

Last Modified:

June 22, 2016

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