Code42 (Formerly CrashPlan) Landing Page

On this page:

Overview

CrashPlan is a Cloud Backup Solution available to all MIT community members for laptop and desktop computers.

• CrashPlan Frequently Asked Questions (FAQ)

How to Obtain, Install, and Setup CrashPlan Account

• Code42 for OS X and Windows 10
• Windows: Code42 6.x or later for Windows - Installation
• MacOS: Code42 7.0.x for macOS - Installation
• Linux: Code42 (Formerly CrashPlan) for Linux - Installation

Mobile Devices

• [archive:Code42 apps for mobile devices]

How to Use

• How do I restore files backed up with CrashPlan via the web?
• How Often Should I Back Up My Computer?

Troubleshooting

• Clear Code42 (Formerly CrashPlan) Cache
• Code42 hangs during registration.
• Code42 is asking me for a server address and registration key
• How do I tell if CrashPlan is backing up my device?
• How do I tell what version of CrashPlan I have installed?
• How do you transfer a machine (backups) from one CrashPlan user to a new CrashPlan user?

See Also

• CrashPlan Support

Have Questions or Still Need Help?

• Contact the IS&T Service Desk

Additional escalation information for Help Staff can be found here: [hd:CrashPlan Recon].