Casper - Mobile Device Management Commands

You can send several mobile device commands to your iOS devices:

• Update inventory
• Lock device
• Clear passcode
• Unmanage device
• Wipe device
• Send blank push

For more information on these commands and what they do, please see Remote Commands for Mobile Devices. Note that some of these commands might say Supervision required. This means the device must be enrolled in the DEP program at the time of device setup. More information on DEP can be found at the mobile device enrollment page.

To run these commands in the JSS:

• Click on Mobile Devices at the top
• Search inventory for the desired device and select it
• Click the Management tab
• Click the desired command

These commands should be done with great care, particularly wiping the device or unmanaging it. You should test these commands before running them on a production device to ensure they do what you want them to.

Questions? Contact us at endpointmanagement@mit.edu.