Glossary: S

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• SAP — MIT's major financial/business management application.
• SLA — Service Level Agreement
• SMTP — SMTP (Simple Mail Transfer Protocol) is a standard set of rules that define an email message format, and the message transfer agent (MTA), which stores and forwards email.
• Space — a term used in Confluence (which powers Hermes) to indicate a collection of pages with their own access control and look-and-feel settings.
• Split Mailbox — A method of forwarding your @mit.edu email to another email account while having a copy still sent to your MIT (Athena) account.
• Stellar — Stellar is MIT's course management system. It is a platform for learning, course management and collaboration, serving the entire MIT community.